Privacy Policy
Who we are
Ta-Da Studios LLC (“Ta-Da Studios”, “we”, “us”) is a creative and technology studio. Ta-Da Studios LLC is a Delaware limited liability company. Our mailing address is 106 Pond View Rd, East Brookfield, MA 01515, United States.
For any privacy question or request, email eric.belozovsky@tadastudios.agency. We answer within 30 days.
This policy covers two things:
- our website, tadastudios.agency
- TDS Social, the tool we use to manage social media accounts for our clients
What TDS Social does
TDS Social connects a client’s social media accounts so that our team can do this work for the client:
- plan, write and schedule posts
- get each post approved before it goes out
- publish approved posts
- read post and account analytics
- read and reply to comments, messages, reviews and mentions
TDS Social connects to these platforms: Facebook, Instagram, Threads, LinkedIn, TikTok, YouTube, X, Pinterest, Google Business Profile and Bluesky.
We connect an account only through the platform’s official API. The account owner signs in on the platform’s own page and gives consent there. We never ask for, see or store your platform password. The one exception is Bluesky, where you give us an app password that you create for us and can delete at any time. We store it encrypted, the same way as an access token.
Who writes the posts
The text of a post may be written by a person on our team, by Claude, an AI assistant, or by a person and Claude together. Every post is approved before it is published.
What data we collect
When you connect an account, we store:
- the account’s id, name and the platform it is on
- the id of the person who connected it
- the access token and refresh token that the platform gives us
When we manage the account, we store:
- the text and media of posts that we write, schedule or publish
- the approval history of each post: who approved it, and when
- the platform’s reply to each publish, including the published post’s id
- analytics for the account and its posts, such as views, reach and engagement
- comments, replies, direct messages, reviews and mentions on the account, including the name and public profile id of the person who wrote them
When you work with us as a client contact, we store your name, your email address and your approvals.
When you visit our website, our website host keeps standard server logs, such as your IP address, your browser type and the pages that you open. These logs are used to deliver the site and to protect it. We do not use analytics, advertising or tracking tools on the website.
When you send us a message through the contact form on our website, we receive the details that you enter: your name, email address, phone number, message and the options that you choose. Our website host stores the message and sends it to us.
We collect only the data that we need to do the work above.
How we use the data
We use the data only to provide TDS Social to the client who connected the account. That means:
- publishing the posts that the client approved
- reporting results to the client
- answering comments and messages on the client’s behalf
We use contact form messages only to answer you.
We do not sell data. We do not use data for advertising. We do not combine one client’s data with another client’s data.
How we protect access tokens
- Every access token and refresh token is encrypted at rest with AES-GCM.
- A token is never written to a log, never shown in any screen and never sent to any other system.
- Tokens are never sold, shared or transferred to anyone.
- A token is used only to call the platform it came from, for the account it belongs to.
Where the data is stored
TDS Social runs on Cloudflare. Its database and its media storage are Cloudflare services. Media that a platform fetches by link is served through a signed link that stops working after 24 hours or less.
Cloudflare processes the data for us as a service provider. It does not use the data for its own purposes.
When Claude helps to write a post, it receives only the information needed for that post, such as the client’s brief and earlier posts. Access tokens are never sent to it. The AI provider processes this information for us as a service provider and does not use it to train its models.
How long we keep the data
Access tokens are deleted when you disconnect the account, when the platform tells us that you removed our access, or when you ask us to delete your data.
Posts, approvals, analytics, comments and messages are kept while the client works with us. When the client stops working with us, we delete them within 90 days.
Records that the law requires us to keep, such as invoices, are kept for as long as the law requires.
How to remove our access
You can remove our access at any time, in either of two ways:
- On the platform. Remove “TDS Social” or “Ta-Da Studios” from the connected apps in your account settings on that platform. For a Google or YouTube account, go to https://myaccount.google.com/permissions.
- By email. Email eric.belozovsky@tadastudios.agency and name the account. We disconnect it within 7 days.
When the platform tells us that you removed our access, we delete the account’s tokens automatically.
How to delete your data
This section is our data deletion instructions.
To delete the data that we hold about you or your account:
- Email eric.belozovsky@tadastudios.agency with the subject “Data deletion request”.
- Name the platform and the account, or the email address that you used with us.
- We confirm the request by email, and we delete the data within 30 days.
Facebook and Instagram users: you can also remove TDS Social from your Facebook settings, under “Apps and Websites” or “Business Integrations”. Facebook then sends us a deletion request. We delete the account’s tokens at once, and we give you a confirmation code and a page where you can check the status of the request.
We may keep data that the law requires us to keep. We tell you if that applies to your request.
Google API Services and YouTube
Ta-Da Studios’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We use Google user data only to provide TDS Social features that the user can see.
- We do not transfer Google user data to others, except as needed to provide those features, to comply with the law, or as part of a merger or sale with notice to the user.
- We do not use Google user data for advertising.
- We do not use Google user data to train generalized artificial intelligence or machine learning models.
- No person on our team reads Google user data, except with the user’s consent, for security, to comply with the law, or when the data is part of the work that the client asked us to do.
TDS Social uses YouTube API Services. By connecting a YouTube account, you also agree to the YouTube Terms of Service, and the Google Privacy Policy applies to your use of YouTube.
Cookies
The TDS Social pages that you use to connect an account do not set cookies. These legal pages do not set cookies.
Our website does not use analytics, advertising or tracking cookies. Our website host’s network sets one strictly necessary security cookie, _cfuvid, which protects the site from abuse and does not identify you. Some pages on our website show a video from an outside video service. When the video loads, that service receives your IP address and may set its own cookies.
Children
Our services are for businesses and organizations. They are not for children under 13, and we do not knowingly collect data from children under 13. If you think that we have such data, email eric.belozovsky@tadastudios.agency and we delete it.
Your rights
Depending on where you live, you may have the right to see, correct, delete or export the personal data that we hold about you. To use any of these rights, email eric.belozovsky@tadastudios.agency. We do not treat you differently because you used a right.
Changes to this policy
If we change this policy, we post the new version on this page and change the effective date at the top. If a change is important, we also tell our clients by email before it takes effect.
Contact
Ta-Da Studios LLC, 106 Pond View Rd, East Brookfield, MA 01515, United States.
Email: eric.belozovsky@tadastudios.agency
See also our Terms of Service.